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Performance Management

Performance Management can play an important role where there are clear gaps between national objectives, the strategy agreed to achieve them and the operational performance needed to deliver them.

HealthGravitas provides a performance management service that aligns strategy with operational decision-making to identify opportunities for robust management
control systems that link vision to strategy, measures and key success factors towards enabling the delivery of high quality services within the resources available.

We engage with organisations to embed a culture based on systematic monitoring of key performance indicators, analysis and reporting of measures, targets, and initiatives at all levels of service provision. We specialize in development of service standards for primary, secondary and tertiary health organisations on a range of quality and outcome measures towards driving improvements in quality and people experience.

Our performance management tools & techniques focuses on results-based management, performance framework development, dashboard reporting, real-time reporting, improvement action plans development as a control measure to ensure all constituents of client’s functions are delivering against its key national objectives.

HealthGravitas Consultants incorporate a range of tools used to understand how a system works, monitor if a system is performing to an agreed standard and how it can be improved. We link short-term improvement actions of diverse stakeholders who engage with an organisation to long-term strategy and gain the principles of developing measures that link to successful key business drivers.

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